1-Client Scan Fails with Error 0x80040693
In the Microsoft System Center Configuration Manager 2007 console, view any
reports in the category Software Updates - Troubleshooting. If a
Configuration Manager 2007 client reports the error code 0x80040693, it means the client is running the wrong version
of Windows Update Agent (WUA). Configuration Manager 2007 clients require
version 7.0.6000.374 or higher.
Possible Solution
If client computers are configured for Automatic Update, they should
automatically update their Windows Update Agent from their Automatic Update
source. If clients are not configured for Automatic Update, you can locate the
WUA redistributable file wuredist.cab on MSDN and deploy it using Configuration
Manager 2007 software distribution.
2-Software Update Installation Fails with
Error 0x80091007
Before a Configuration Manager 2007 client can install software updates, it
verifies the hash on the content containing the software update. If the hash
does not match, the client fails to install the software update and logs error 0x80091007 to the
updatesdeployment.log on the client. The error is also sent to the management
point and is visible in the reports under the category Software Updates
Troubleshooting.
This issue is often caused by having the wrong version of the package on the
distribution point. Frequently this issue occurs when content has not been
replicated to a child site or when the package version has changed but the
client has not received new policy yet.
Possible Solution
In the Configuration Manager 2007 console, navigate to System Center
Configuration Manager ,Site Database, Computer Management, Software Updates, Deployment Packages, Package Status, Package Status, and
look at the source version for the package. Verify that all distribution points
are using the same source version, including any distribution points at the
child site. You can also look at distmgr.log for any errors that reference the
package ID.
3-Software Update Installation Fails with
Error = 0x80004002
A client computer fails to install a software update with the 0x80004002 error message reported
in the client log files, such as the following sample log entries:
UpdatesHandler.log
WSUS update installation result =
0x80004002, Reboot State = NoReboot
Update execution failed.
WUAHandler.log
Failed to get final installation result of updates. Error = 0x80004002.
Update 1 () finished installing (0x80004002).
Update 2 () finished installing (0x80004002).
Installation of updates completed.
WindowsUpdate.log
WARNING: client failed installing updates with error 0x80004002
The UpdatesHandler.log and WUAHandler.log files are located in Logs, and
the Windows Update.log is located in windir.
Possible Solution
The WUA installation on the client might be missing files or be corrupt.
Reinstall WUA 3.0 on the client computer. For more information about installing
WUA 3.0,
